Help me!

As a data processor, we process millions of pieces of personal information every month between data controllers.

If you’d like to make a complaint to us about an organisation’s use of your personal information or are simply looking for help/advice, please complete the below form and we will endeavor to respond within 48 hours based on query/complaint and aid you in whatever steps you’d like to take.

Alternatively, you can contact us on 01452 260177.

Consumer Form

  • Please confirm this is your information

    Under GDPR, you have greater control over your personal Information*. Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
    You have the right to ask us for copies of your personal information*. This right always applies. There are some exemptions, which means you may not always receive all the information we process. You can read more about this right here.
    You have the right to ask us for rectification if your information is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. You can read more about this right here.
    You have the right to ask for your persona information to be erased in certain circumstances. You can read more about this right here.
    You have the right to ask us to restrict the processing of your information in certain circumstances. You can read more about this right here.
    You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests. You can read more about this right here.
    This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated. You can read more about this right here.

Fill in the form below to get in touch

Please confirm this is your information

Your consumer rights, under GDPR, you have greater control over your personal Information*.

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

Please confirm this is your information

You have the right to ask us for copies of your personal information*. This right always applies. There are some exemptions, which means you may not always receive all the information we process. You can read more about this right here.

Your right to rectification

You have the right to ask us for rectification if your information is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. You can read more about this right here.

Your right to erasure

You have the right to ask for your persona information to be erased in certain circumstances. You can read more about this right here.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances. You can read more about this right here.

Your right to object to processing

You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests. You can read more about this right here.

Your right to data portability

This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated. You can read more about this right here.

To aid us further, can you please provide more information regarding:

I understand that Lead 365 may need to share the information I have provided so they can look into my complaint. I understand that Lead 365 may keep the information relating to my complaint, including any documents for two years, or longer if necessary.
If I am making a complaint on someone else’s behalf, I confirm that I am allowed to act on their behalf.

*By ‘personal information’ we mean information that contains your name or something else that could identify you.

**Please note that we cannot guarantee security of forms or any attachments sent by email.

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